Privacy policy

Privacy Policy

Last Updated: September 9, 2026

At BabyNG, your privacy is important to us. This Privacy Policy explains how BabyNG ("BabyNG," "we," "us," or "our") collects, uses, stores, and shares your personal information when you visit BabyNG.co, purchase our products, contact us, or otherwise use our services.

By using BabyNG.co, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, or communicate with us, we may collect information such as:

Name
Email address
Phone number
Billing address
Shipping address
Order and purchase information
Products viewed or added to your cart
Customer service communications
IP address
Browser and device information
Website activity and interactions
Marketing and communication preferences

Payment information is processed through our authorized payment providers. BabyNG generally does not directly store your complete credit or debit card information.

How We Use Your Information

We may use your information to:

Process and fulfill your orders
Process payments
Arrange shipping and delivery
Provide order confirmations and tracking information
Handle returns, refunds, and customer service requests
Communicate with you about your order
Detect and prevent fraud or unauthorized transactions
Maintain and improve BabyNG.co
Understand how customers use our website
Personalize your shopping experience
Measure advertising and marketing performance
Send promotional emails or messages where permitted
Comply with applicable legal obligations

Fulfillment & Shipping Partners

BabyNG works with third-party suppliers, fulfillment providers, and shipping carriers, including EPROLO, to process and deliver certain orders.

To fulfill your purchase, we may provide these partners with information necessary to complete your order, such as:

Your name
Shipping address
Phone number
Order details
Products purchased
Other information reasonably necessary for fulfillment or delivery

We only share information reasonably necessary for these providers to perform services on our behalf or as otherwise permitted by law.

Because fulfillment and shipping providers may operate internationally, your information may be processed in countries other than your country of residence.

Payment Processing

Payments are processed through third-party payment providers available through our store.

These providers may collect and process payment and transaction information according to their own privacy policies and security practices.

BabyNG does not generally have access to your complete payment-card details.

Cookies & Tracking Technologies

BabyNG.co may use cookies, pixels, tags, and similar technologies to:

Keep the website functioning correctly
Remember your preferences
Maintain your shopping cart
Understand website traffic
Analyze customer behavior
Improve our website
Measure marketing performance
Provide relevant advertising where permitted

You may be able to manage cookies through your browser settings or through any cookie preference controls made available on our website.

Disabling certain cookies may affect some website features.

Advertising & Analytics

We may use third-party analytics and advertising services to understand how visitors interact with BabyNG.co and to measure or improve our marketing.

Depending on the services we use, these providers may process information about your device, browser, IP address, website interactions, and purchases.

Where required by applicable law, we will provide appropriate choices or obtain consent for certain advertising or tracking activities.

Email & Marketing Communications

If you subscribe to BabyNG marketing communications, we may send you information about:

New products
Special offers
Promotions
Discounts
BabyNG news and updates

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

You may still receive transactional communications related to purchases, payments, shipping, returns, security, or customer service.

How We Share Personal Information

We may share personal information with service providers that help us operate BabyNG, including:

Shopify and e-commerce technology providers
EPROLO and other fulfillment providers
Shipping and logistics companies
Payment processors
Customer service providers
Email and communication providers
Analytics providers
Advertising and marketing platforms
Fraud prevention and security providers
Professional advisers where necessary

We may also disclose information where required by law, legal process, government request, or where reasonably necessary to protect BabyNG, our customers, or others.

We may also transfer information in connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business.

International Data Transfers

Some of our service providers, suppliers, fulfillment partners, and technology providers operate in different countries.

As a result, your personal information may be transferred to or processed outside your country of residence.

Where required by applicable law, we take appropriate steps to ensure such transfers are handled using applicable safeguards.

How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to:

Fulfill orders
Provide customer service
Maintain transaction and business records
Resolve disputes
Prevent fraud
Meet accounting, tax, and legal requirements
Enforce our agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Request a copy of your information
Restrict or object to certain processing
Withdraw consent where processing relies on consent
Opt out of certain marketing communications
Opt out of certain targeted advertising, sharing, or similar activities where applicable

These rights may be subject to exceptions under applicable law.

To exercise an applicable privacy right, contact us using the information below.

We may need to verify your identity before completing your request.

Children's Privacy

BabyNG sells baby and children's products to parents, guardians, caregivers, and other adults.

Our website is not intended to be used directly by children to make purchases.

We do not knowingly collect personal information directly from children in violation of applicable privacy laws. If you believe a child has provided us with personal information improperly, please contact us.

Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

Third-Party Links

BabyNG.co may contain links to third-party websites or services.

We are not responsible for the privacy, security, or content practices of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, technology, service providers, legal requirements, or privacy practices.

Any updated version will be posted on BabyNG.co with a revised Last Updated date.